Round Robin assignment

Planned

66 Comments

  • Micah Key

    according to this comment in another thread, it's already released. 

    0
  • John Streeter

    Micah, that's a 3rd-party app, which unfortunately will not work for us. Eagerly awaiting this as core functionality.

    2
  • Micah Key

    thanks for the clarification. 

    0
  • Mike Goss

    Just adding a comment so I can follow. 
    I remember seeing this thread when I first installed Zendesk 4 jobs ago! 
    How we doing?

    1
  • Aran Liu

    Oh my f-ing lord... thread opened since 2009? And still marked as planned? What have I gotten our team into...

    2
  • Barry Neary
    Zendesk Product Manager

    Hi, we are actively working on an omnichannel routing capability and I should be able to update you with a firm release date by end of year. 

    Barry

    0

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