text formating in Codeblock
How can we use Bold, Italic inside Codeblocks in Zendesk Support?
You can use use the usual shortcut of cmd+B to bold and cmd+I to Italic the fonts in a code block
Thanks for responding, I have already tried those steps and unfortunately, it never works.
Am sharing a screenshot you can see the BOLD and Italic options are greyed out!!
That is weird, I highly suggest that you reach out to our Customer Support so we can take a closer look into this for you.
Sure, I have created a ticket for the same #7019308
Looks like Text formatting in Codeblock is NOT supported in the composer of Agent workspace. While it would work using the composer in the Standard agent interface (when Agent workspace is disabled),
From what I understand Zendesk doesn't have any plans to add this near future. Sad!!
+1 to get this feature back as it was already in the old interface and helps significantly in highlighting code parts (and as you can see it's working here).
Please sign in to leave a comment.