Unable to access my admin center, need to replace my ssl certificate


  • Cynthia Adrien

    All the articles are showing to replace using the Admin center.  I don't have access to the admin center.  I do possess my companies new ssl cert.

  • Cheeny Aban
    Zendesk Customer Care

    Hi Adrien, Cynthia

    Admin Center can only be accessed by an admin and owner. We suggest that you check your account role to verify if you should have access. Further, you may check Using Zendesk Admin Center for the steps in locating the same



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