Recent searches


No recent searches

Adding a notification banner to your Help Center v2



image avatar

ModeratorWes

Most Engaged Member of All Time - 2021

Posted Feb 08, 2016

Plan Requirement:  Pro Plan and up (if on lower plan see this version)

Zendesk level: Intermediate
Knowledge: HTML, CSS, JS, API
Time Required: 15 minutes

Have you ever wanted an easy way to notify your end users of System Outages, Important Announcements, or Releases. If so, then the Notification Banner v2 is exaclty what you are looking for. In my previous versions we had to add a word like "Issue" in the title of your article in order for the notification to show. With the new version we are going to leverage the Zendesk API and use Article labels to display our alerts.

In order to shorten this article, you can find all the code and instructions on my GitHub Page.

Screenshot

---

This post has been edited by the Zendesk Community Team to remove a "Live Demo" link that no longer works. 


4

293

293 comments

Please sign in to leave a comment.

Didn't find what you're looking for?

New post