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Hide Groups from request assignment.

Answered


Posted May 15, 2018

 Hello Zendesk Community,

since the options for managing views are limited (evryone, members of a group or just myself) i would like to hide certain groups from the request assignment. 

It is not practical to have a group show up when its sole purpose is to enable certain views for agents.

Or am i missing an option?

Kind regads
Wolf

 


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