How to minimize the widget

Hi there Viviana,

That is the Chat Badge and you can disable it in the Widget settings within the Chat dashboard.

You can look at this article on the settings to learn more: https://support.zendesk.com/hc/en-us/articles/360022367353-Customizing-the-appearance-of-the-widget

Thanks,

Ramin

Hello Ramin,

I'm unable to force the chat badge to be always minimize, I can't found that option.

I can give you my site to check it. I'm on Lite Chat suscription.

Thanks

@... that is expected for accounts on the Lite plan, you can see that in the pricing plan breakdown on the website: https://www.zendesk.com/chat/compare/#compare

Ramin

My client has the same issue and they are on the professional plan.

https://www.screencast.com/t/4F4Xu1duWv

Luca Gisonni I suggest you or your client reach out to our advocacy team with the subdomain/account information and where the widget is located so they can see what is going on. Thanks.

Not available on Lite. FFS. I pay for your other services but I'm moving away. This is vile. 

I bet it's possible with some JS. I'll figure it out.