End users permissions for org tickets access are not working


  • Official comment
    Brian Arvy

    Hi Sandip Devarkonda,

    Thank you for posting your concern here in our community. We have created a ticket on your behalf. The ticket number is 9726836. I will respond to this concern via email and if you have further questions, we can continue from there. 


  • Chris Smathers

    Has this issue been fixed?  I am having the same issue.  

  • Brett Bowser
    Zendesk Community Manager
    Hey Chris,

    I would recommend contacting our Customer Care team so they can take a look at your account along with some examples. More information on reaching out to our Customer Care team here: Contacting Zendesk Customer Support



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