403 Forbidden when Opening a User's Profile in an Agent's Browser

November 11, 2021 18:49

Been successfully using this api for quite some time but making some modification and doing some testing and in doing so am now receiving a 403/Forbidden response.

https://developer.zendesk.com/api-reference/voice/talk-partner-edition-api/reference/#open-a-users-profile-in-an-agents-browser

3 Comments

Eric Nelson
- November 16, 2021 14:47
Zendesk Developer Advocacy
Hey Kyler,

Sorry to hear that you're having issues. I see that you opened up a ticket with our team, we'll continue to work with you via that. 🙂️

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Customer Support Manager
- August 31, 2022 12:13
I got the same issue today. Can you share what was the solution the Kyler received?

Thanks,

Daniel

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Cheeny Aban
- September 05, 2022 16:57
- Edited
Zendesk Customer Care
Hi Customer Support Manager

I can see that a colleague is already helping you with regard to this inquiry. Rest assured that we'll do our best to answer your ticket

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