Amazon Connect, how to get created ticket id after agent end call

3 Comments

  • Mark K.
    Hello Pakpoom Poolnaphol, 
     
    Thank you for your question, my name is Mark and I will be happy to help you with this matter.
     
    The Amazon Connect app was built and sold by one of our partners, so, unfortunately, we can't provide support for it internally. Please send your inquiry to zendeskconnect@voicefoundry.com.au, and they'll be more than happy to help you out.
     
    Thanks
     
    1
  • Pakpoom-DemoTDG

    Hi Mark,

    Thank you for your support and I understand your point. I also sent an email to the email address you mentioned and waiting for a reply.

    Thanks,

    0
  • Mark K.
    Hi Pakpoom,

    Thanks for the update.

    Please let us know if there is anything we can do to help.
     
    0

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