Messaging does not support sound notification

3 Comments

  • Miranda Burford
    Zendesk Product Manager

    Hi Pedro Reis,

    Thank you for the feedback! 

    Yes, sound notifications within messaging are something that we have on our roadmap within 2022.  We agree that they will be a great addition to enhance the experience.

    - Miranda.

    0
  • Miranda Burford
    Zendesk Product Manager

    Thanks palapas denren.  Your feedback has been noted.

    - Miranda.

    0
  • Pedro Reis

    Glad to see that I am not the only one that is "bothered" by the lack of sound notifications. Let be honest, no one is going to wait in from of the messaging window for a message to come in, the person will do something else, and once there is a sound go back to messaging to continue the conversation.

    1

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