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Easy printing of articles
Answered
Posted Nov 18, 2021
We are in the process of moving all our printed manuals and guides to Zendesk Guides. However, we still have many customers who prefer a printed manual.
If you just select print in the browers menu, the result is not good or usable.
Is there a way to get a print article button on all articles?
Something like this?
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5 comments
Maggie St.Clair
Yes, we need to be able to do this too. Our Help Center is locked down and we have an occasional need to provide a KB article to someone that does not have access (and we don't want to have access). Having the ability to print or save as a PDF an article it would be a huge help. I have found an app that will print all articles into a user manual but we need the ability to do this for one article at a time. If anyone has something setup and working I would love to hear about it! Thanks.
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Maribel Sosa
Hi Maggie. Would you mind sharing the name of the user manual app that you found? Thank you!
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Maggie St.Clair
Here is a link to the article I found. It actually exports to PDF but you could obviously print from there.
https://support.zendesk.com/hc/en-us/community/posts/4409515201562-How-to-export-knowledge-base-content-from-your-Help-Center-as-PDF-no-coding-required-
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Maribel Sosa
Thank you!
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Mat Foley
I'd like to add to this. I have to submit all articles for an internal compliance review and would love an easier way to print or save an article as a PDF, especially from the revisions page with the red line changes.
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