Calculating the difference between buy and sell price in Sell CRM

Completed

5 Comments

  • Official comment
    Wojciech Smajda
    Zendesk Product Manager

    Thanks everyone for your feedback. I wanted to follow up and let you know that Sell reporting in Explore is now generally available on our new Sell plans and includes the products dataset mentioned. You can learn more about product data in Explore here. You can also learn more about our new Sell plans on our pricing page.

  • Jakub Tutaj
    Zendesk Product Manager

    Hello The Sales Studio (EMEA Reseller USD), thank you for your message. 

    Can you describe what kind of a reports would you like to see available in relation to margin %, margin €, profit? 

    We're now actively working on bringing Sell Products dataset to Explore, targetting beginning of 2022. 

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  • Ken Jon Tarnate

    Hi, How can I do calculation in Zendesk Sell, like (Revenue minus Cost) or Unit Price minus Unit Cost.

    Thanks.

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  • Jakub Tutaj
    Zendesk Product Manager

    Thank you for the detail, your feedback is captured! 

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  • Jakub Tutaj
    Zendesk Product Manager

    As a workaround for now, if you have custom fields on a Deal for buy/sell/unit cost then you can already use Explore to calculate the "profit" (i.e. Deal Value - Custom Field Cost), using calculated metrics.

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