Hi, I am loving the concept of the Context Panel, but finding it really doesn't show the information I want, and so in the end I click to open the End Users profile, which is really no different to the old way.
So for that reason, its not providing much value at all, the only thing I am finding helpful is the phone number and the interaction history.
We have a bunch of custom End User fields that are more important to us.
Is there any thought of allowing us to select what fields we want to see in the Context Panel?
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