Hide or drag chat bubble to show behind it

Answered

I need a way to hide or drag the chat bubble because it is hiding something behind it. How can I get the user to do this?

3 Comments

Official comment
Ramin Shokrizadeh
- November 29, 2021 17:38
Zendesk Product Manager
Hi there,

You can use the Javascript APIs to change the offset or position of the Web Widget button: https://developer.zendesk.com/api-reference/widget/settings/#offset

Thanks,

Ramin
Exposure Events
- November 29, 2021 17:43
It already is, and in a position that is best on this page, but it nees to be dynamically hidden or moved by user interation.

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Ramin Shokrizadeh
- November 29, 2021 17:46
Zendesk Product Manager
There is no option to drag the Web Widget, you can look at the other Javascript APIs to dynamically hide or show based on whatever criteria you set.

0

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