Can i use react.js to develop a client-side app in Zendesk?

Posted Dec 10, 2021

I would like to create a client-side application using react.js, is this possible in Zendesk? Could you point me to the correct references on how to do this?

3 comments

Date

Greg Katechis

Zendesk Developer Advocacy

Dec 14, 2021

Hi Marcus! You can definitely utilize React in an app within Zendesk. I couldn't find an example app built on Support, however you can take a look at this example for building an app in Sell. If you have any specific questions about utilizing React, drop us a line here and we'll see if we can assist!

Jagan

Dec 20, 2021

Hi Greg Katechis,

I followed the instructions and tried to use the app sell app in Ticket Sidebar. Meaning, I updated the manifest.json as below.

But I get the following error when trying to load the app with ?zcli_apps=true.

{
"name": "",
"author": {
"name": "",
"email": "",
"url": ""
},
"defaultLocale": "en",
"private": true,
"location": {
"support": {
"ticket_sidebar": {
"url": "assets/iframe.html",
"flexible": true
}
}
},
"version": "1.0",
"frameworkVersion": "2.0"
}