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Toggling between products in Zendesk

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Theo Braden

Posted Feb 08, 2022

Quick question. So lets say a client has three Zendesk products: Support, Chat, and Guide. How would navigating these three products in the admin look?

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    Ifra Saqlain

    Zendesk LuminaryMost Engaged Community Member - 2022Most Engaged Community Member of The Year - 2021Community Moderator

    Hi,

    An agent can toggle the products using the dropdown list which would be shown by clicking on the icon.

    Top > Left Corner on your screen

     

    Hope I'm telling the right answer :)

    1. Open any Zendesk product.
    2. Click the Zendesk Products icon () in the top bar, then select Admin Center.

     

     

     

    https://support.zendesk.com/hc/en-us/articles/4408883355546-Introduction-to-the-Support-agent-interface-standard-agent-interface-

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    Theo Braden

    Hi Ifra,  

    I think you are but I think this is for zendesk product suite. Would it look like this too for standalone products? 

    Thanks

    Theo

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    Ifra Saqlain

    Zendesk LuminaryMost Engaged Community Member - 2022Most Engaged Community Member of The Year - 2021Community Moderator

    Check your screen top-right corner, is there this icon:

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