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Single Oauth application for chat and ticket



Posted Feb 23, 2022

Hi Team,

We are working on connector where we need to all the chats from end users and ticket as well.

As per my investigation we have to use two different end points to generate Oauth2 access token one for chat API (https://www.zopim.com/oauth2/token) and second for ticket APIs (https://persistentsystems9423.zendesk.com/oauth/tokens). We also need to create two different Oauth application one is for chat and second for ticket.

Is there any way that we can use a single Oauth application and single access token generation URL to fetch all the chat and ticket information of end user?

NOTE: We are using Suite Professional trial version

Kindly help


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Eric Nelson

Zendesk Developer Advocacy

Hey Chandrakant,

Unfortunately these will need to be separate for the foreseeable future.
 
Apologies for the inconvenience. 

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