Sandbox: New feature - Lower Tier Creation


  • Ben Wilcox

    Is there another article that outlines what each type of sandbox can do?  Particularly the Metadata sandbox?  What are the features and restrictions on each type of sandbox?

  • Dave Dyson
    Zendesk Community Manager
    Hi Ben –
    Here's the article you want to check out: About Premium Sandbox
    The list from Brands to Group memberships describes all the things copied over in a metadata sandbox replication. The Premium sandbox also copies up to 10,000 non-closed tickets and associated end users; while the Full Production Premium sandbox copies up to 100,000 non-closed tickets and associated end users. 
    I'll ask our documentation team to update the above article to make that more clear.

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