Bulk end user deletion
We appreciate the bulk delete function for end users, however how do you expect me to find the users I want to delete without a search field? So I have to go through 11025 pages, which list a total of 550729 users to find the 10 users I want to delete? Really?
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Hi Nicole,
Fair feedback; in the meantime, since it's a relatively small number of users, you're probably better off just deleting them one by one by going to Customers in the Support interface (in the left toolbar), where you can search for them.
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This is a huge issue for us as well!
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i need to delete 500 users and honestly without a search function this feature is entirely useless, and actually is taking me longer to use than just manually searching which is what im going back to.
also another thing ive noticed is if you select someone and move to another page then go back you have unselected them. i believe no one tried to use this feature before rolling it out
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Hi Nicole, Gleich, Mary (CI-StPaul), William Sedgwick - thank you for sharing your feedback, much appreciated. I'm keen to learn more about how frequently you need to use this functionality, whether it's primarily for end-users or agents as well, and how you currently perform this function. Please let me know if you'd be open to having a chat with us & I'll reach out to you via email, if not, please do feel free to respond in the comments here.
Cheers,
Pari
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