• GrowthDot

  • March 19, 2022 14:36

  Hi, Miguel. Our developers can help you to customize your help center with a big pleasure, add the button, and much more. You can visit our website and contact GrowthDot company.

• Ifra Saqlain

  • March 21, 2022 12:22
  • Edited

  Community Moderator

  

  

  @Miguel Ontour, you have already this link, only need to add the text.

   

  I'm using the default Copenhagen Theme.

  Deafult Helper:

  {{link 'new_request' class='submit-a-request'}}
  
  
  
  

   

   

   

  After doing an update:

  {{#link 'new_request' class='submit-a-request'}} Create Ticket {{/link}}
  
  
  

   

  Thanks

  Team

• Miguel Ontour

  • March 21, 2022 14:17

  Hi Ifra,

  I thank you for your comment. I'm using the "Elegant" theme and it seems to be a bit different that yours, I don't find where to insert the code:

  

  Do you have any idea about how to do this ?

  Thanks in advance,

  Miguel 

   

   

• Ifra Saqlain

  • March 22, 2022 05:32
  • Edited

  Community Moderator

  

  

  Okay, I can't see all code and structure of your theme so try this.

  <li class="submit-ticket"> <a href="ADD THE URL OR YOUR NEW TICKET PAGE" class="submit-a-request"> Create a ticket </a> </li>
  
  
  
  
  
  
  e.g. 
  href= "XYZ.zendesk.com/hc/en-us/requests/new"
  
  

   

  Thanks 

   

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