Zendesk Support integration with Zendesk Sell
It would be great to automatically see support tickets for an individual show up on any deal that they are associated with as opposed to just deal-specific tickets.
Hi Jason, glad you like the integration!
The integration shows the tickets based on email and phone number search in Support. So on a deal card, you should see all the tickets, that can be connected with the email addresses of people and companies that are associated with this particular deal.
Based on that, if you know there are some tickets missing please let us know and we will investigate.
FYI, we love the integration!
Please sign in to leave a comment.