Private application is not getting loaded in Zendesk integration page.

3 Comments

  • Erica Girges
    Zendesk Developer Advocacy
    Hi Libin,
     
    Thank you for posting your question to our Community! Here are a few things to check:
     
    • When uploading, if you inspect or check the console are you seeing any errors? 
     
    • When you ran zat validate did any issues come up? 
     
    • Does your app exceed 2MB?
     
    • Lastly, be sure you're only uploading the zip file created for you via zat package.
     
    If you're passing all checks above and still having issues let us know and we can take a deeper look into this for you.
     
    Best,
     
    Erica
     
    0
  • Libin John

    Hi Erica,

    Thank you for the response.

    It was the web browser(Chrome) that caused this issue. I have used Firefox and the app upload went ok. I then cleared the chrome cache and tried the same upload, this time it worked. :-)

     

    Best Regards,

    Libin

    0
  • Erica Girges
    Zendesk Developer Advocacy
    Hi Libin,
     
    That's great news! I'm glad you were able to resolve this. Also, thanks for updating us with what worked for you.
     
    Please don't hesitate to let us know if anything else comes up!
     
    Best,
     
    Erica
    0

Please sign in to leave a comment.

Powered by Zendesk