Duplicate existing chatbot flowbuilder
Is there a way to clone or duplicate the existing chatbot flow builder?
1. I want to test and play around with the current flow builder
2. I want to deploy the chatbot with the existing structure with slightly different content
Appreciate for your help!
As of the moment, you are only allowed to copy and paste steps on the same flow. As it turns out, there's no feature yet to directly clone a flow. I'll mark this as a feedback to have the attention of our Product Managers. Let's hope that other users has the same use case to drive the demand even further.
I second this request.
I would also like to test and play around with a flow without losing the original copy
This would also be extremely helpful when setting up a bot for different, but very similar brands. We have over 5 brands that would require essentially the same flow but with slight tweaks (such as switching out links to one appropriate for the current brand)
Hey! Also here would love to be able to duplicate/clone/copy this, for enterprises that work with multiple brands, it can be really hard to repeat this process 80 times..
Same here - It would be nice to clone the flow. Other vendors have this capability. And as mentioned above, it's tedious to have to build the same flow from scratch.
Hi, yes, we need to clone the bot. Really need a backup.
We second the option of cloning a flow.
It's really needed for instances where there are multiple brands, with very similar flows needed - just like several people are stating in the above comments.
Any update on this one?
I tried copying a series of steps inside an intent to another intent but it seems impossible.
Even duplicating the same intent in the list of intents seems to be a missing feature.
Can you make this possible? We can copy/duplicate macros and whatnot. Why not the basic duplication for the intents in Zendesk bot?
Hey Kim Roque
This community post is regarding duplicating an entire Flow - not singular steps.
However, it is possible to clone a singular step and the following steps if you want.
You're stating it is not possible to C/P intents - in the realm of Flowbuilder, intents have the meaning of adding common words/phrases to the entire answer you're editing.
the ability to duplicate an entire flow is a really important feature thats needed. Can we please get this asap?
Stephen Hamilton it is actually now possible to clone an entire bot/flow.
Dane perhaps the content team should mark this post as solved, since the requested feature has been delivered :-)
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