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Sales Triggers - we want your feedback!



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Jakub Konik

Zendesk Product Manager

Posted Apr 06, 2022

Hi!

If you have any feedback related to newly launched Sales Triggers this is the best place to share it.

I'm the Product Manager assigned to this project and will be monitoring this thread and replying to any of your feedback.

Thanks!


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31 comments

I am really disheartened to read all the posts here and the limited ability that triggers has. This function is two years old and STILL only has triggers for deals. I feel like Zendesk updates the Sell arm of the programs the least out of all the others. I feel like triggers needs to get some fucus, as it has such huge potential to make navigating Zendesk easier. For example, if there was a trigger for when a customer status changes, that would be helpful. 

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