Auto Translate No Longer Opens Automatically

5 Comments

  • Marco
    Zendesk Customer Care
    Hi Austin! Thanks for the post here. I have not experienced this myself but I'd be happy to do some testing on my end to see what's happening. Have you already tried clearing your browser's cache or even trying a different browser to see if this persists? Also, are all of your agents affected by this?
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  • Anthony

    Hi Marco this is affecting all of our agents and on all browsers. 

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  • Marco
    Zendesk Customer Care
    Hi Anthony, thanks for the response. I'll be creating a ticket for you since I will be needing more information regarding this that may be specific to your account. Cheers! 
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  • Amit Loebenstein

    Marco it happening for our agents as well.   

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  • Dainne Lucena
    Zendesk Customer Care

    Hi Amit Loebenstein

     

    I went ahead & created a ticket on your behalf as this needs troubleshooting. 

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