Zendesk Support App ZAF - (third-party saas) OAuth2.0

5 Comments

  • Edward Briggs

    I do see a possibility to use a Zendesk Global OAuth2.0 Client to be set in the app manifest file. 

    Then the flow would be this.

    1. Sys admin installs App from marketplace
    2. Sys admin authroizes Zendesk to interact with ZIS
    3. ZIS access token is stored in `token` managed by the app manifest
    4. application uses ZIS access token to configure connection to fabric instance
    5. Sys admin performs fabric Auth flow grant
    6. ZIS token is used to get and refresh access token for fabric instance
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  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Edward,

    I'm not confident that this would be a stable way of doing this. I'm looping in the ZIS dev team to give their thoughts. I'll try to get back to you by end of week with their thoughts. 

    Thanks!
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  • Eric Nelson
    Zendesk Developer Advocacy

    Hey Edward,

    I got the brain gang together and they suggested that you take a look at the ZIS playground as it essentially meets your needs.

    Let me know your thoughts!

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  • Edward Briggs

    Eric Nelson okay thank you i'll give it a try. It seems like i need to be given access to the ZIS playground (Beta) by asking a channel in slack. Is it possible for me to get an invite to that slack workspace?

    alt my sandbox domain is d3v-fabric

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  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Edward,

    I've went ahead and added you to the slack space. 

    Thanks!
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