To meet the generally accepted definition of what the minimum information an Audit Log requires, we should never see Zendesk in the log for an event like an Agent removing an email domain on the domains field of an organization.
To be an acceptable Audit log, the actual actor who triggered the action being logged is required, not the name of the platform the log lives on. Also required are is the time stamp, type of action (create, modified, delete, etc), and object or data impacted.
So in the current state, we know the what and when of a logged action, but not the Who. So if we have a bad actor at play, we can't tell who it is without contacting support. So give your agents and your customers a win and deflect those support tickets by making your feature meet the requirements of its intent, be an AUDIT LOG.
This has been a major feature gap since audit logs were introduced. There are other requests and feedback relating to improvements in audit logs. There needs to be some focus on this feature for it to serve its purpose properly.
Ps. Here is some reference material if you need it....
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