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Clear all tickets button from dashboard / tool bar.
Posted Apr 17, 2022
I often open lot's of tickets at a time and solve them, but they remain open in the bar and the top and I feel like it may affect the performance of the app or at least it feels overwhelming as an agent.
It would be great to have a button at the end to bulk clear all tickets from the top bar.
Image attached of where I'd like to be able to bulk remove them instead of one by one which is very annoying.
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3 comments
Josh Garis
I actually just came here to request the same! Very much needed. I'm in Zendesk all day and those tabs get annoying, especially closing one by one.
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James Persson
I suspect if they ran some internal data or on-page tracking they would see many agents showing signs of frustration with this.
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James Persson
I ran a test you can close the tab and open a fresh one to clear the banner but you have to train yourself to remember this workaround.
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