Feature request: Make ticket tabs moveable & reorderable

Hello everyone, thank you for your continued engagement on this thread and expressing your interest in this feature request. We understand that this feature is a priority for many of our customers however I do want to confirm here, as stated on the older thread referenced, our last update remains as the official response to this post: and this feature request is valid however we are not able to commit to prioritization at this time.

I understand how our recent updates about this feature not being prioritized might have caused frustration because we didn't reference our guidelines in this post. Product feedback that is provided in this space is not guaranteed to be included on any product backlog or roadmaps. While we listen and read every piece of feedback that comes through this forum, in some instances, our product teams need to make the tough decision to work in a direction that is not aligned with a particular piece of feedback. This Community forum is simply for sharing your challenges and how you use the product, but it is not a case/resolution system.

At this time I am going to close this post for comment and direct folks to the older thread to add support and use cases for this feature request. If our position changes on prioritization, we will be updating there. If you are interested in learning more about this and other features being built please make sure to check out our Community events, What’s New Community Topic, and Zendesk Updates.

Thank you all for your engagement and for being valuable Zendesk customers!