New Request Page - Automatically fill a field when submitting a request


  • Dane
    Zendesk Engineering
    Hi Agent Test,
    Upon checking, a ticket has already been created for this concern, Ticket ID #10365707. As it turns out this functionality is not natively available. However, you can leverage custom script and Guide API for it. Unfortunately, it is outside Advocacy's support.
    You can also access this page, and get in touch with one of our selected partners that will be able to help you with your use case. In that link, you can see the services offered on, ie. "Development Services"; you can even refine your search as well based on your location.
    You can also contact our paid professional services through this link  and have developers from Zendesk that can build custom codes for you according to your needs.

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