Exporting Team member list
Hello,
The new team members page is nice but we greatly miss the option to export to CSV the list of all team members without having to use apps like Exporter that require payment.
It's very important to us to have a lists of our team members that can be easily updated, in order to manage all the licences also outside the Zendesk platform. Is this a feature already in your roadmap? Is there another way to do it that we are missing?
Thanks for your help and support,
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Yes! Definitely needs an export function.
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+1
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+1 I'd add that we want the GROUPS the user is assigned to in the export and a way to identify which group is the default one.
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Hi all,
Thanks for the feedback. A dependency for introducing export team members is that we need to make the new Team members page the default experience for customers. That's what we are currently working on and will be released in August/September this year.
The next priority is export team members and our target timeline is by the end of 2022. Wish I could say it was sooner, but want to be realistic about timelines with you.
Regards,
Tom Dupuche
Zendesk Product Manager
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Thanks for the update Tom. Some requests for being able to export team members:
- We should be able to export them all at once, not just 100 at a time.
- We should be able to choose which fields to export, including custom fields.
- We should be able to filter the data we want to export. For example, export only Light Agents.
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