Not able to fetch all the records while using incremental ticket export endpoint.

1 Comments

  • Erica Girges
    Zendesk Developer Advocacy
    Hi Sandeep,
     
    Have you checked the end_of_stream boolean value to ensure that you have reached the final page of results? It may just be that you do have more results and just haven't reached the last page. 
     
     
    There is a rate limit of 10 requests per minute. If you're concerned that you may be exceeding that you could try adding the Retry-After header value. Here is a walk though on how to prevent/catch those errors.
     
    Hope this helps!
     
    Erica
     
     
    0

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