Migrated Users into Zendesk from Freshdesk. How do they log in? Help!

Answered

1 Comments

  • Dane
    Zendesk Engineering
    Hi Michael,
     
    If the users are already in Admin Center > People > Team members and they are not using any SSO, they can just create their own password by clicking Forgot Password. Just in case this does not work, please respond on this post and I'll create a ticket to investigate further.
     
    You can also refer to I am having trouble logging in to Zendesk.
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