EAP docs: Messaging on the Support mobile app

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3 Comments

  • Nicola

    Do you have any updates on when the app will be available for iOS users? 

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  • Brett Bowser
    Zendesk Community Manager
    Hey Nicola,
     
    The new app experience should be rolling out over the next week or so and users will be able to turn on the new experience in the app settings. Check out our documentation here: About the Zendesk Support mobile app
     
    Let us know if you have any other questions!
     
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  • Will Poon
    Zendesk Product Manager

    Hi Nicola, 

    I wanted to follow up and let you know that this rollout is continuing to be rolled out gradually, if you still don't see the setting, please send me an email at will@zendesk.com along with your subdomain and I'll be happy to enable this for you sooner than the scheduled rollout.

    Thanks,

    Will

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