Zendesk IVR cross platform support - Point to Support or Sell Instance.

Answered

2 Comments

  • Official comment
    Sean Chuang
    Zendesk Product Manager

    Hello Amie,

    Thank you for the feedback. This merge is on our roadmap. At this time, it is in our roadmap for 2023. Thank you for your patience. 

    In the meantime, there is a workaround using 'call forwarding' that you can consider. Please note that this has additional cost. 

    Thanks,

    Sean

  • Amie Brennan

    Hey Sean Chuang,

    Would something like the above be on the roadmap at all or considered? :)

    Best,

    Amie

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