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Blocklist mask rule



Posted Jun 13, 2022

Hi all,

We very often receive spam from addresses that differ from each other only, for example, by a third-level domain. Something like this: doorway.za.com, seopromotion.za.com, anyword.za.com and so on..


Your blacklisting system allows you to disable a domain, like this:

reject:seopromotion.za.com

it would be extremely useful to be able to reject emails from a masked email, like this:

reject:*.za.com

where the asterisk is used as the "any" operator.

This would give us the ability to block mail by the mask rule.

Thanks


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1 comment

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Kirsten Wilson

Zendesk Product Manager

Hey Alex, thank you for taking the time to provide us with this feedback! 
 
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. 
 
Thank you again for your feedback and for being a valuable customer with Zendesk.

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