"Show more" CC's button not showing anything anymore

Completed

Raphaël Péguet - Officers.fr

Hi Zendesk team

Previously, when we used to click on "show more" CC's will appear,

It doesn't work anymore now,

Best regards,

Raphaël

5 Comments

Official comment
Amisha Sharma
- August 09, 2022 19:04
Zendesk Product Manager
Hello All,

Thanks for providing feedback.

We just released the display of To's & CC's information under each email message. Hope this helps solve the need. Please let us know if you have any additional feedback. Thanks!
Brett Bowser
- June 22, 2022 14:07
Zendesk Community Manager
Hey Raphael,

This sounds like a potential bug so I'm going to create a ticket on your behalf so our Customer Care team can look into this for you.

You'll receive an email shortly stating your ticket has been created.

Cheers!

0
CJ Johnson
- June 22, 2022 15:55
This bug is happening for everyone, it would seem! Same issue here.

0
Raphaël Péguet - Officers.fr
- June 23, 2022 06:35
Brett Bowser, CJ Johnson thanks for your replies! :-)

0
Amisha Sharma
- July 05, 2022 18:32
Zendesk Product Manager
Thanks for providing feedback, everyone. We are working on fixing this issue and we'll be sure to update here as soon as the fix is released. Thanks for your patience.

1

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