Hi Zendesk Community,
I'm looking to set up an Okta > Zendesk integration. I've set up the API integration in Okta with a Zendesk admin user credentials and now when creating a new Okta user and assigning Zendesk, a Zendesk user is also synced and created. However, even though selecting sync Okta passwords, it seems like the zendesk account is created but does not accept the Okta password, and now am unsure what credentials are actually synced.
Are we missing a step? We can successfully setup SSO/SAML integration however there were some limitations to using SSO, hence why we would like simple account creation and user/pass sync from Okta to Zendesk.
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