I have a bunch of tickets i'd like to report on but only for specifically when a custom field is updated this week.
I can't report based on ticket updated this week as many departments comment on the same ticket.
I also cant report on ticket created/solved date as these can be weeks before/after the specific field is updated.
So essentially i'd imagine there is some sort of formula that could say IF *Custom field* is updated this week then then show ticket ID?
Any help will be appreciated and if the solution works feel free to leave your Tip-jar/Paypal and i'll send you a Tip :)
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