Tag setting while writing with particular end users in side conversations (e-mail)

2 Comments

  • Prática Klimaquip

    You can use Macros to set any tags while opening a new side conversation. 

    0
  • Küsters, Ann-Kristin

    Thanks, yes that would be an option.

     

    That is how we add tags to those tickets at the moment. We were hoping to find another way (more automatically).

    0

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