End User in CC receiving duplicate notification (email and update)

2 Comments

  • Brett Bowser
    Zendesk Community Manager
    Hey Marco, 
     
    I'm going to create a ticket on your behalf so our Customer Care team can dig into this with you.
     
    We'd most likely need to take a look at some ticket examples to determine the cause of these duplicate emails which isn't something we can necessarily handle in the community space.
     
    You'll receive an email shortly stating your ticket has been created.
     
    Cheers!
    0
  • Marco Costa

    Thanks Brett !

    0

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