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Current and upcoming Zendesk betas and early access programs (EAPs)
Edited Jun 18, 2025
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Announcing the new Explore self-service datasets and dashboard
Announcing the WFM performance boards EAP
Edited Jun 17, 2025
Announcing updates to the API pages in Admin Center
Release notes through 2025-06-13
New reviewer anonymization feature in Zendesk QA
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