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Loss of colors when copying/pasting
Answered
Posted Jul 25, 2022
I would like to share with you an issue that we are encountering since a recent update: we can no longer preserve the color of the text when we perform copy/paste. It is a feature that we miss a lot and we waste a lot of time because of it. Could you put it back?
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2 comments
Amisha Sharma
Hello Virginie - Thanks for providing feedback. We received several complaints where retaining color when copying and pasting was negatively impacting agent productivity, so we made a change to no longer preserve color at this time. However, we will keep a track of this post to monitor customer feedback. Thanks!
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Dan Vacca
I'm also impacted by this. I'm cutting/pasting a large table with color and I'm having to manually re-apply the text color each time. I would prefer that color attributes were preserved.
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