Hi, I have an enormous message of all text that came in an email. When I paste it into the comment box, it tells me the email is -826KB too big. What is the actual size limit on the email itself? This is causing emails that can be opened in gmail, Outlook, iMail, just fine, but that Zendesk is rejecting for being "too large" and cannot be pasted in manually. What is the cutoff?
Please sign in to leave a comment.