Display a warning before merging tickets if emails/customer don't match.
Feedback/feature request: We want the ability to display a warning before merging tickets if emails/customer don't match, to help prevent incorrect merges, especially since they are permanent.
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Thanks for this feedback, Sam!
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Agreed, this would actually be a VERY useful feature.
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I vote for this warning message with both hands, definitely will be very helpful.
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