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Child Ticket as internal note

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Greg Dry

Posted Oct 05, 2022

Hello,

Is there a way to create a Child Ticket using the side conversation method that posts the initial comment as an Internal note instead of a Public reply?

Thanks!

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    Hawk Swearingen

    Zendesk Luminary

    Adding a +1 to this as it is a feature that our team would like to see.

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