• Pulkit Pandey

  • October 06, 2022 19:21

  Community Moderator

  Hi Graham Ferguson

  Please add the below code at the bottom of your script.js file and replace the text "yourdomain" with the domain of your help center.

  $(document).ready(function(){   
    if(window.location.href == 'https://yourdomain/hc/en-us') {
      console.log("kjk");
      window.location.href = '/hc/en-us/requests/new';
    }
  });

  Let me know if you need further assistance 

  Thanks 

  Pulkit

• Graham Ferguson

  • October 06, 2022 20:03

  Thanks Pulkit Pandey. I have added the code with my domain but when I goto the site in a private browser it doesn't redirect and stays on the home page, any thoughts?

• Pulkit Pandey

  • October 07, 2022 05:39

  Community Moderator

  Hi Graham Ferguson

  I will check it for same and let you know

  Thanks
  Pulkit

• Pulkit Pandey

  • October 07, 2022 05:51

  Community Moderator

  Hi Graham Ferguson

  As I have check that the redirection is working fine on the Browser private window also.

  Can you please share the code which you are using after the updation of your domain

  Thanks
  Pulkit

• Graham Ferguson

  • October 07, 2022 10:48
  • Edited

  Pulkit Pandey here is the code in the script.js file:

  

• Pulkit Pandey

  • October 07, 2022 18:36

  Community Moderator

  Hi Graham Ferguson

  As I go through your help center URL found that the following CDN is missing, Please add the Jquery CDN in the document.head.hbs file as shown in the below screenshot

  <script src="https://code.jquery.com/jquery-3.6.1.min.js"></script>

  

  Let me know if it solves your issue 

   

  Thanks

  Pulkit

• Graham Ferguson

  • October 07, 2022 19:02

  Thank you so much Pulkit Pandey it's working perfectly now!

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