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Adding request_page.hbs to homepage.hbs



Posted Oct 26, 2022

How to call "request_page.hbs" to homepage


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7 comments

Hi Paul, I'm not sure I understand. What are you trying to do?

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Apologies for not being so clear. What I was trying to do is to add a section in homepage showing the list of submitted request from the end user.

* This is edited for preference.

So the homepage also showing the request list.

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image avatar

Greg Katechis

Zendesk Developer Advocacy

Hi Paul! We do not provide access to template-specific helpers outside of the context of that template. Since the helpers that you're trying to use are part of the Request List helpers, you will only have access to the helpers for the Home Page, as well as the global/shared helpers listed here.

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Greg Katechis Could you please elaborate why such limitation exists at the first place? 🤔

As well as could you please propose a workaround for specific use case, in my company set up we do not require help centre with articles, all we need is just an ability for end users to see their requests. Is there any way (or alternative template) to have such simplified set up? Like setting requests list to be a home page?

Thank you.

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Greg Katechis we have the quite similar need as Andrii Melnychuk and Paul Tubo. Is there any way to achieve this?

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Jukka Hämäläinen I've managed to “cut-off” all un-needed parts, in the end worked. Even though not the easiest and straightforward path.

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Jukka Hämäläinen this is how the homepage looks now, not the greatest but does the needed. Feel free to reach out if you need further details (or if you like to get the template of the Help Center that I've crafted).

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