As we are in EAP, we want to collect as much feedback as possible in order to refine this experience. To sign up for this EAP customers must meet the following criteria:
This EAP is available to Zendesk customers who:
- Are on a Professional or Enterprise plan
- Have Agent Workspace enabled
- Actively use Explore (daily/weekly usage; ability to create custom reports and dashboards)
If you meet the above criteria, please complete the following sign up form and we will get this EAP enabled on your instance as soon as possible!
- Please keep in mind that time is required for data ingestion so enablement may take a few business days depending on the size of the account.
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