How to get agent and user conversation through API


  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Pooja! It sounds like you're referring to a few different concepts that we have available, but I'm not sure how they would all tie together. Could you provide some more details about what you're looking to accomplish so that I can point you in the right direction?

  • Pooja B

    Hi Greg Katechis

    Thank you for your reply

      We have created a html page, now we need to pass the User Message from ongoing conversation to the my own created html page widget which is integrated on Zendesk agent workspace by using iframe app, Please suggest the possible ways for this.

    We are attaching image please look into this , We want ongoing conversation inside zendesk iframe.

  • Pooja B


    If anybody knows solution for this can you please share with us as soon as possible we are waiting for the response.


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